Last updated: 1st April 2025
1. Introduction
These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. In case of conflicts, the provisions of additional contracts shall prevail.
2. Binding
By registering, accessing, or otherwise using this website, you agree to these Terms and Conditions. The use of this website implies knowledge and acceptance of these terms.
3. Electronic Communication
You agree to electronic communications via website or email, which satisfy any legal requirements for written communications.
4. Intellectual Property
We or our licensors own all intellectual property rights on this website. All rights are reserved.
4.1 All Rights Reserved
You are not permitted to use, copy, reproduce, distribute, embed, alter, reverse engineer, decompile, monetize, sell, or commercialize resources on this website without prior written permission.
5. Newsletter
You may forward our electronic newsletter to interested parties.
6. Third-Party Property
Our website may link to third-party sites, for which we bear no responsibility or liability.
7. Responsible Use
Use the website only for lawful purposes. Activities causing damage or interference to the site’s functionality are prohibited.
8. Registration
Maintain confidentiality of your account passwords and information. Notify us immediately of unauthorized account usage.
9. Refund and Return Policy
9.1 Right of Withdrawal
You have 14 days from contract conclusion to withdraw without reason. Notify us through the contact form. You are responsible for return shipping costs.
9.2 Effects of Withdrawal
Refunds will occur within 14 days after receiving returned goods. Exceptions include opened, personalized, or perishable goods such as custom herbal tinctures.
10. Idea Submission
Do not submit intellectual property unless we have signed a prior agreement. Without such agreement, submissions become non-exclusive, royalty-free property of Celtic Fox Herbal.
11. Termination of Use
We may modify or discontinue website access or services at our discretion without liability or compensation.
12. Warranties and Liability
We disclaim all warranties regarding website content availability, accuracy, and product expectations. Our liability is limited to the price paid for purchased goods or services.
13. Privacy
Personal data provided during registration must be accurate and current. See our Privacy Statement and Cookie Policy for details.
14. Accessibility
We are committed to website accessibility. Notify us of accessibility issues so we may promptly resolve them.
15. Export Restrictions/Legal Compliance
Use of this website in violation of Ireland’s export laws and regulations is prohibited.
16. Assignment
Rights or obligations under these terms cannot be transferred without our prior written consent.
17. Breaches
Violations of these Terms may result in suspension, ISP notification, or legal action.
18. Force Majeure
Delays or failures due to uncontrollable circumstances are not breaches of these Terms, excluding payment obligations.
19. Indemnification
You agree to indemnify us against liabilities, damages, or losses from your violation of these Terms.
20. Waiver
Failure to enforce any term does not waive our rights to later enforce provisions.
21. Language
These Terms are interpreted exclusively in English.
22. Entire Agreement
These Terms, Privacy Statement, and Cookie Policy constitute the full agreement regarding your use of this website.
23. Updating Terms
We may periodically update these Terms. Check this page regularly. Continued use implies acceptance.
24. Choice of Law and Jurisdiction
These Terms are governed by Irish law. Disputes are subject to Irish courts.
25. Consultations and Disclaimers
Luke Heron is a qualified Medical Herbalist. Non-prescribed herbal products must be reviewed for allergens and contraindications. We are not liable for misuse or adverse reactions. Consult professional advice if pregnant, nursing, or have medical conditions. Alcohol-based tinctures are restricted to individuals aged 18+ unless otherwise advised in consultation.
For prescribed herbal remedies, specific guidance is provided during consultations.
26. Appointment Policy
Consultations require 48 hours’ notice for cancellations or rescheduling. Non-refundable deposits apply, or a potential €30 fee may be billed. Rescheduling is available without forfeiture of the deposit. Discretionary exceptions may apply.
27. Confidentiality
Medical records remain confidential and will not be shared without explicit consent from the client, except as legally required or in collaboration with other healthcare providers with prior consent.
28. Consent
Explicit consent from the patient is required and documented for sharing medical information with third parties or for treatment processes such as your GP or other healthcare providers.
29. Contact Information
For any queries about these Terms and Conditions, please contact us via the contact page on our website.